Arrival
The Riviera Family Junior Suites greet you in a soothing tropical setting, with 52 square meters of space and warm tones throughout. King bed or double beds, sofa bed or bunk beds depending on your needs: the room adapts to your family configuration. The private balcony overlooks either the pool or tropical gardens, and you already find that first cool drink there, already sense you've left the world behind.
The amenities match a 5-star standard: silent air conditioning, plasma screen, well-stocked minibar, hydromassage bathtub, and safe. You can access room service 24 hours a day. Maximum capacity is 3 adults or 2 adults plus 2 children, leaving genuine space to live, not just sleep.
Dining, all included
The hotel deploys eight restaurants, six of which are à la carte establishments. Grand Buffet Festival serves all three meals in international style: breakfast 7am-11am, lunch 12pm-4pm, dinner 6pm-11pm. Il Piemonte offers Italian buffet in the evening. Iztapalapa provides breakfast and lunch buffet, with poolside snacks.
The à la carte restaurants are not afterthoughts: Asiana unfolds complete Oriental cuisine, Blue Moon serves a casual offer, El Gaucho fully assumes its steakhouse role, Fogo de Janeiro embodies Brazilian cooking with marked flavors, Gourmex explores Mexican gastronomy (from age 15), and Le Gourmet proposes French cuisine (from age 18). Each operates 6pm-11pm, meaning evenings without repetition.
The all-inclusive formula covers breakfast, lunch, poolside snacks, and dinner. Local and international beverages, alcoholic and non-alcoholic, flow freely: house wines, cocktail selection, beers, soft drinks. Room service operates 24 hours. Restaurant hours and details should be verified on-site, and certain dining venues may carry supplements. We invite you to confirm all-inclusive details directly with your JustRelax agent, as inclusions vary by season and room type.
Days by the water
Eight amenity pools structure the day: four are accessible to children, two reserved for adults over 18 seeking quiet. The beach itself, with fine sand, stretches along the property with lounge chairs and parasols. Turquoise water is just steps away, always there, ready.
Activities weave through the day without imposing themselves. Aquagym, water polo, kayaking, sailing, scuba diving lessons in the pool (once per stay), mask and fins snorkeling for one hour daily, introduction to motorized water sports and sport fishing are all available. Mini-golf fills leisurely hours. Two lit tennis courts, by reservation, enable late-afternoon matches. A bike rental service with organized tours invites exploration beyond the walls.
Spa del Mar offers massages and body treatments to ease tired muscles. Children enjoy the Kids Club for ages 4-12 (play area, craft workshops, varied sports) and Teen's Club for ages 13-17 (arcade games, video games, soft bar, dance floor). The fitness center welcomes those maintaining their routine; solarium and sauna offer passive relaxation. A games room with billiards, table tennis, chess and cards completes the offer. Free Wi-Fi operates in common areas.
Evening vibes
A varied animation program structures the days: aerobics classes, zumba, water basketball energize afternoons. In the evening, the nightclub opens to guests over 18, with free entry included. The establishment doesn't impose an atmosphere; it proposes one, which changes everything.
Who is it for?
Sandos Playacar suits couples wanting refined all-inclusive without final bill anxiety, families with children of all ages thanks to complete infrastructure (age-specific kids clubs, adapted pools), groups appreciating animation without obligation. Seniors find comfort here and freedom from hassle. Those seeking to escape planning, to let go without renouncing quality: this hotel is for you.
✨
The cherry on top
The detail that makes the difference: 24-hour room service. At 3am or 2:30pm, you eat or drink what you want, in your room, without forms, without waiting. That's true luxury.