Claire Vasseur
JustRelax travel writer · 5 min read
Welcome to the Riviera Maya, where coconut trees stand over white sand and crystal-clear Caribbean waters invite absolute relaxation. The Occidental at Xcaret Destination is a 5-star resort that perfectly embodies this promise: a postcard-perfect Mexican setting, generous tropical atmosphere, and that immediate sense of letting go upon arrival. Nestled between lush jungle and pristine beach, this property blends local authenticity with international comfort.
Arrival
You step through the lobby doors and immediately feel the salt breeze mingle with tropical scents. The 765 rooms are scattered across the property, all decorated in authentic Mexican style. The Deluxe rooms, 32 sqm each, feature a terrace or balcony, efficient air conditioning, WiFi, flat-screen TV, and a functional bathroom with shower and hairdryer. Each room receives a courtesy tea/coffee service, a minibar replenished every two days, a safe and ironing facilities on request. No superfluous details, just the essentials thoughtfully considered for your comfort.
The 24-hour reception offers concierge service. Parking is available on-site, along with ATM, currency exchange, and acceptance of major credit cards (American Express, Visa, MasterCard). Upper floors are accessible by elevator, and some rooms are equipped for guests with reduced mobility upon request.
Dining, all included
The all-inclusive formula covers all your meals from breakfast through dinner, plus a selection of alcoholic and non-alcoholic beverages. The main restaurant offers a generous buffet morning, noon, and evening with international and Mexican flavors. But it is the variety of à la carte restaurants that truly impresses: Los Olivos for Mediterranean and Italian cuisine, La Hacienda for authentic Mexican cooking, D'Oriental for Asian specialties and sushi, El Pescado for fresh fish dishes, Steak House for grilled meats, and La Piazza for wood-fired pizzas. Each is accessible by reservation. For more casual dining, The Beach Club offers international buffet facing the beach, Paco's Tacos serves traditional Mexican cuisine in a warm atmosphere, and El Lago Snack allows daytime snacking.
The resort boasts an impressive bar collection: three poolside bars (Swim-up Bar where you wade in water, Pool Bar Cangrejos, Pool Bar Flamencos), plus Caleta Bar, Lobby Bar, Bar La Terraza, Bar La Bodeguita, Bar El Lago, a Sports Bar, and Disco Palenque for night owls. We recommend verifying the specific details of your all-inclusive package directly with the hotel, as inclusions may vary by season and room type.
Days by the water
You have direct access to a sandy cove with loungers and parasols. You also enjoy 7 outdoor pools and an aquatic park called Barcy Club to vary your water pleasures. A solarium adds to relaxation options with additional loungers and parasols. For the more active, the fitness room, tennis court, paddleboarding, and even a golf course are available. Archery offers a playful break between swimming and meals.
Children have a dedicated play area and mini-club welcoming ages 4-12 with international recreational activities. A daily entertainment program runs morning and evening: concerts, shows, themed nights, live music. Nearby, the Xcaret eco-archaeological park (approximately 1.6 km away) offers immersion in local Mayan culture, while cenotes, Tulum, and other Mayan ruins remain within reach for archaeology enthusiasts.
Evening vibes
The resort never truly sleeps. After sunset, à la carte restaurants come alive for elaborate dinners, bars fill with guests, and Disco Palenque opens for those wishing to extend the evening. Scheduled shows and themed nights create an atmosphere where relaxation meets animation, depending on your mood.
For a pampering break, the resort's Spa and wellness space offers sauna, hammam, hot tub, body and facial treatments, massages, hand and foot care, and a hair salon. These services are available at an additional charge.
Who is it for?
This property suits couples seeking seaside relaxation, families who appreciate varied infrastructure with mini-club and activities, and more discerning travelers who want nothing left to chance. The variety of restaurants and direct beach access appeals to all profiles. Seniors will appreciate quieter areas and efficient concierge service. Culture enthusiasts will enjoy proximity to Xcaret park and surrounding ruins.
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The cherry on top
The small detail that makes the difference: the minibar is replenished every two days at no extra charge, a gesture rarely complimentary at this resort category. It is such attention that transforms an ordinary stay into a memorable experience.
Our selected offers
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Why choose Hôtel Occidental at Xcaret Destination?
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Family-friendly
This 5-star property is family-friendly. Check the details for children's facilities.
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Romantic getaway
- ✓Spa & wellness area
- ✓Premium 5-star establishment
- ✓All-inclusive: meals, drinks and activities included
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Luxury experience
- ✓5-star rating
- ✓Premium spa & wellness area
- ✓Premium drinks and cocktails included
Information based on hotel rating and category. Check the partner site for detailed amenities.
